FAQ

Answers about search, your account, listing submission and other portal features.

Search

How do I search on the map?: On the Search page switch between list, map or split view. The map shows listings in the current area; panning or zooming refreshes results.
Which filters are available?: Sale or rent, property type, location (country, region, city), price, size, rooms, keyword search and sorting (e.g. newest, price).
Can I share a search with others?: Yes. Selected filters are in the URL, so you can copy and share the link.
How do I save a search and get alerts?: Sign in, use Save search on the search page and optionally enable email alerts. Alerts include listings published in the last 24 hours that match your filters.
Why does the map show fewer pins than the total count?: For performance, map pins are capped (higher limit when signed in). The full list is available in list view.

What can I manage in my account?: Profile (name, phone, language, photo), favourites, saved searches, viewing history and notification settings.
How do I add a listing to favourites?: Click the heart icon on a listing page. Favourites are in the menu or at /priljubljene – sign-in and verified email required.
What is viewing history?: The portal remembers recently viewed listings so you can find them faster in your account. You can clear history in settings.
How do I manage email notifications?: In account Settings toggle general alerts, saved-search alerts and marketing emails.
How do I close my account?: Use Close account in account settings. The action is permanent; save any data you need beforehand.

How do I compare listings?: Use the compare button on a listing page. Open selected listings on the Compare page.
How many listings can I compare?: Up to 4 at once. Your selection is stored in the browser between visits.
Do I need an account to compare?: No – compare works without signing in.

How do I contact the advertiser?: Fill in the contact form on the listing page or use shown options (phone, WhatsApp, Viber) when available.
Who receives my message?: It goes directly to the advertiser (individual or agency). The portal is not a party to negotiations.
Why does the form fail?: Check CAPTCHA and whether you hit the hourly send limit. Try again later.

Who can publish listings?: Signed-in users as an individual or agency. Complete seller registration first on Submit listing.
How does submission work?: The wizard covers type, details, photos, location, preview and submit for review. Drafts auto-save.
When is a listing public?: After moderator approval it becomes active. Until then it is pending review.
What if my listing is rejected?: See the reason in your dashboard, fix the issues and resubmit for review.
Can I edit an active listing?: Yes. Major changes may send the listing back to review before updates go live.

How many free listings do I get?: Individuals and agencies start with up to 3 free listings (drafts and pending listings count too).
What happens when I reach my quota?: You cannot create new listings until you upgrade or remove existing ones.
Why are some listings missing from search?: If you exceed your plan quota, extra listings may stay in your dashboard but be hidden from public search until you upgrade.
How do I upgrade?: Open Plans & billing in your dashboard, choose a plan and complete payment. Manage subscription and invoices in the Stripe portal.

Where do I find agencies?: On the Agencies page with search by name, description or city. Profiles are at /agencija/[slug].
What appears on an agency profile?: Logo, description, contact details and active agency listings.
Why is my individual seller profile not in the agency directory?: The directory lists registered agencies, not private sellers.
How does an agency invite team members?: The agency owner sends email invites from the dashboard; invitees sign in and accept their agency role.

How do I report a suspicious listing?: Use Report listing on the listing page, choose a reason and add details if needed.
Which reasons can I choose?: E.g. scam, misleading information, duplicate listing, offensive content or other (with explanation).
Can I report the same listing twice?: A signed-in user can have one open report per listing. You may report again after it is handled if needed.

What does the calculator estimate?: Monthly payment based on price, down payment in €, interest rate and loan term.
Is this a bank offer?: No. The result is informational; actual payments depend on the bank, creditworthiness and loan terms.
Where is the calculator available?: On the Credit calculator page and on individual listings with a price.

Why must I verify my email?: Verified email is required for favourites, saved searches and viewing history.
How do I verify my email?: Check your inbox after registration and click the link. Use Resend on the verification page if needed.
What phone format is accepted?: Enter a Slovenian mobile number in your profile; the system normalizes it to international format (+386 …). SMS verification is not currently offered.